I booked my holiday as a last minute to Tenerife.It was advertised originally for £250 pp.I was flying alone and the guy on the phone told me I have to pay a bit more as the prices are based on double room for 2 people.He said hotel will be booked for seven days It also states on my confirmation. Me and my fiancé booked our honeymoon with this so called company over 6months ago to punta Cana only to find a email yesterday saying they have relocated our hotel to the hotel next door the hotel we booked was an adults only hotel with sea views because we are on our honeymoon the hotel next door is a family hotel with a standard non sea view after 6 phone calls today to ask why has this happened still no further the guys on the phone was very unhelpful I got promised twice I callback from hector the manager but NO phone call all day finally I phoned at 20:45 to ask to speak to hector the guy said that hector had left the building by this point I'd had enough and passed the phone over to my fiancé to speak the the guy why my fiancé was speaking to him he put the phone onto loud speaker for all the staff to hear in the office this is disgusting when you pay a lot of money for a holiday the staff here don't give a dam about the customers I will never book a holiday with teletext holidays again or recommend to ANYONE and we are still no further we get married on Saturday this is added to the stress we don't need ![]() Very unprofessional unable to speak to anyone
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